Customer Service Representative Job In Canada

Toronto Branch
3333 James Snow Parkway, Milton, ON L9T 8L1
As an vital business, we deliver organizations and companies with the goods they want to serve clients and hold operations running. The fitness and protection of Uline personnel stay our pinnacle priority, and we’ve got carried out severa modifications to our everyday running guidelines in reaction to COVID-19.Customer Service is the pulse of our organisation. We rely upon our Call Center personnel to serve our clients and satisfy our promise of reliability.Various Shifts Available!Uline is proud to perform as a drug-loose workplace.Position Responsibilities
Guide and procedure patron orders and inquiries in a fast paced surroundings the use of world-elegance technology.
Communicate with clients through phone, electronic mail and chat.
Solve patron troubles and discover excellent viable answers.
Help clients navigate Uline’s internet site and area orders online.
Provide informed solutions to questions on merchandise, pricing and availability.
Respond to transport inquiries and solution order popularity questions.
Become a product professional and recognize every patron’s desires to offer real, powerful answers and supply exquisite patron service.
Minimum Requirements
Bachelor’s diploma or excessive faculty degree with 3+ years of applicable revel in. Bachelor’s diploma strongly preferred.
Desire to offer the excellent viable revel in for our clients.
Thrive in a fast paced surroundings with education support.
Dedicated to notable attendance.
Available for four weeks of training, Monday – Friday, 8:30 AM to five PM.
Extended scientific and fitness insurance that consists of scientific, dental and vision.
Basic lifestyles insurance, incapacity and wellbeing applications.
RRSP with five% company match.
Paid vacations and beneficiant paid time off.
Bonus applications that encompass annual performance, income dreams and income sharing.
Tuition reimbursement.
Career development possibilities.
Employee Perks
On-webweb page café and outside patio.
First-elegance health center.
Numerous worker appreciation occasions in the course of the year.
Opportunities for network involvement.
Voluntary possibilities for overtime.
Scholarship application for kids of personnel.
About UlineUline is North America’s main distributor of transport, commercial and packaging materials. We’re a family-owned organisation regarded for high-quality service, our 800+ web page catalog of over 37,500 high-satisfactory merchandise and same-day transport of our massive in-inventory inventory. With over 7,000 personnel throughout 12 locations, it is time you joined Uline.Each resume submitted receives in my opinion reviewed through our crew and retained for twenty-four months in case a exceptional possibility opens so that you can be a part of our Uline family.Uline is an Equal Opportunity Employer